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"Get the others."
-Jake Rogas
Wessex Hotel Manager

Meet the Staff
The friendly, smiling staff comprising the Wessex Hotel include a culmination of busy-bodied individuals helping the hotel to run in tip-top shape. Everyone in the staff has a purpose, and even the smallest and more minute occupations have a grandiose purpose. Laundrymen, flower deliverers, ice sculptors and more come together to give you the greatest experience possible. We can guarantee that your stay at the Wessex will be one you will never forget! Read more about the various occupations used within the Wessex Hotel to better acquaint yourself with the men and women who come together to make your stay spectacular.

   Responsibilities: The Wessex's manager provides overall
      leadership, guidance, and direction to the hotel
      management team as it strives to provide the highest
      quality in standards and services. He also acts as the
      main liaison between the client and hotel staff. The
      manager also ensures that hotel and client financial
      obligations are met.

Manager of the Wessex:
Jacob "Jake" Rogas

   Responsibilities: The Wessex's concierge ensures guests
      have everything they need during their hotel stay. These
      needs may include anything from arranging transpor-
      tation to the airport, reserving dinner reservations,
      recommending places to eat, providing map directions
      for sight-seeking tourists, or ensuring additional
      housekeeping needs, such as extra towels or bottles of
      shampoo, are provided as requested.

Concierge of the Wessex:
Judith Teller

   Responsibilities: Greets, registers, and assigns rooms to
      guests. Issues room key and escort instructions to
      Porter. Date stamps, sorts, and racks incoming mail and
      messages. Keeps records of room availability and
      guests' accounts. Transmits and receives telephone
      messages and answers inquiries pertaining to hotel

Desk Clerk at the Wessex:

   Responsibilities: The hotel porter is in charge of carrying a
      hotel patron's luggage to his room, opening and closing
      both ventilation and windows, and help provides a
      valuable service to the hotel by running errards or
      delivering food, drink or newspapers to the patron's

Porter at the Wessex:

   Responsibilities: The doorman is the first staff member
      you will meet upon arriving at the hotel and provides
      your initial welcome and goodbye. He will open taxi doors
      for visitors arriving and leaving, secure your luggage,
      and make sure it is given to the hotel's porter. He
      prevents derelicts from hanging out around the hotel,
      and although he is sometimes ignored, he maintains a
      sense of diligence.

Doorman at the Wessex:

   Responsibilities: Keeps the entire bottom two service floors
      of the Wessex running smoothly and efficiently. She is in
      charge of accepting deliveries and packages, authorizing
      entry for the laundry service, flower deliverers and other
      workers, manning the kitchen and ice sculptors and
      planning activities for the day for areas of the Hotel such
      as prep for the Garden Cafe and the Ballroom.

Service Manager of the Wessex:
Letti Gordon

   Responsibilities: Creates delectable delacacies, such as
      croissants, for visiting patrons. Determines how food
      should be presented, and creates decorative food
      displays. Inspects supplies, equipment, and work areas
      to ensure conformance to established standards, and
      instructs other workers in the preparation, cooking,
      garnishing, and presentation of food.

Cook at the Wessex:

   Responsibilities: The waitress is in charge of welcoming
      clients, displaying menu cards, taking a patron's order
      while they are dining in the hotel's Garden Cafe, serving
      orders to the patrons are they are prepared, and making
      sure that the meal is charged to the proper room.

Waitress at the Wessex:

   Responsibilities: The maid contributes to guest comfort
      and ensures the daily cleaning and tidying of all the
      hotel bedrooms and any public areas. They also monitor
      the financial performance of the housekeeping
      department operation and the efficiency of the linen

Maid at the Wessex:

   Responsibilities: Under the direction of the Cook, the
      Kitchen Staff creates delectable delacacies for visiting
      patrons. They present and create decorative food
      displays. They help in all aspects of food preparation,
      cooking, garnishing, and presentation.

Kitchen Staff of the Wessex:

   Responsibilities: The hotel has most of its flowers
      delivered. The deliverers and arrangers design, cut, and
      arrange live, dried, or artificial flowers and foliage. They
      are responsible for keeping all of the hotel's many foral
      bouquets looking their best.

Flower Delieverers/Arrangers of the Wessex:
Unknown - Subcontracted out of hotel

   Responsibilities: Ensures the cleanliness of all linens and
      garments maintained by the hotel. Labels and stores all
      garments to prevent loss or misplacement. Repairs
      minor damages on a client's garments as well as
      ensuring that the laundry area and its equipment are
      well maintained.

Laundry Service at the Wessex:
Unknown - Subcontracted out of hotel